Shipping policy

Processing Time:

Orders are processed within 1–3 business days excluding weekends and holidays.

Shipping Time:

Standard shipping typically takes 2–5 business days after processing. Delivery times are estimates and are not guaranteed.

Tracking:

Once your order ships, you will receive a tracking number via email.

Shipping Issues:

XperienceBeauty is not responsible for shipping delays caused by USPS, UPS, weather conditions, or carrier-related issues after the package has been shipped.

Incorrect Addresses:

Customers are responsible for entering the correct shipping information at checkout. Orders returned due to incorrect addresses may require an additional shipping fee for reshipment.

Lost or Stolen Packages:

Packages marked as delivered by the carrier are considered successfully delivered. Please contact the shipping carrier directly regarding missing packages after delivery confirmation.

Business days are Monday through Friday and do not include weekends or holidays.